Customer Service Representative
Horizon HRS – Trenton, Ontario
Call Center Professionals, how would you like to work with one of the Nation’s Largest and Fastest Growing Call Centers in Canada? Horizons HRS Staffing can help you become part of a Company that has promoted over 100 Call Center Representatives into Management Positions over the past 12 months. We are looking for Candidates that want to be promoted in a professional, dynamic environment. This opportunity has one of the most aggressive income potentials in the industry. If you feel you are one of these individuals and have the desire to sell for the fastest growing Call Center in Trenton, ON please apply.
This is a great opportunity to work for a quickly growing call center in the Trenton, ON area. This is inbound customer care and sales – no cold calling. We offer $14.00/ an hour base PLUS uncapped commission. If you are the kind of personable and outgoing individual who likes the challenge of thinking on your feet while talking to a wide variety of people, we want to talk with you!
As Call Center Representative, you will work in a state-of-the-art call center taking inbound calls from new and existing residential customers.
40+ hours per week
$14 base hourly wage PLUS uncapped bonuses
Average first year income between $30K-$45K
Medical, Dental and Vision Benefits
Beautiful Class A office space
Flexible scheduling and merit-based shift bidding
Business casual dress code (casual Friday-Sunday)
Handling customer issues, questions, and upselling products
Selling products to new customers and upselling or adding new products to existing customer accounts
Processing new sales orders from start to finish
Documenting all sales calls
Transferring calls to other call centers or departments if the customer requires additional information or assistance
Handling 50-80 sales calls per day
Meeting daily, weekly, and monthly personal and team quotas and goals
Maintaining availability to work a very flexible full-time schedule any time between 8am-midnight Monday through Friday and 9 am till 8 pm on Weekends.
Part time may be considered after a successful completion of 3 week training period.
Minimum of 6 months experience in either customer service or sales
Availability to work a very flexible schedule between 7am-midnight Monday through Sunday, with nights and weekends potentially required
Ability to learn and to accept coaching and feedback
Ability to meet daily quotas and goals
Desire to grow and advance professionally
Strong technical skills/savvy
Solid customer service skills
Exceptional listening and problem-solving skills
Ability to pass a criminal background check, employment and education verification
Prior call center experience, a plus
As a Call Center Representative working through Horizons HRS Staffing, you will have a foot in the door with one of the nation’s largest and most dynamic service companies. You will find a positive and supportive work environment with a management team dedicated to your success. You will receive comprehensive training, both in the classroom and on the job, to ensure that you have a complete product and system knowledge. The rapid growth of this call center also means plenty of opportunities for you to advance to team lead and supervisory roles
Please email your resume at: firstname.lastname@example.org
Type of Job: Full-Time
Hourly Wage/Salary: $14.00 per hour
Hours: 40 hours per week
Closes: January 31, 2019
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